20+
Years of
leadership
leadership
Understand how the machine works.
Then make it run better.
Business transformation and technology leader with 20+ years making organizations faster, more efficient, and more scalable, connecting executive strategy to frontline operations. Technologist, strategist, problem-solver, and proud ATLien.
For over two decades I've partnered with executive leadership to make organizations faster, more efficient, and more scalable by standardizing processes across sites and business units, integrating acquisitions into a single operating model, and replacing manual, paper-based work with technology-driven digital workflows.
Today I lead technology and operations for Reliance Worldwide Corporation across the Americas: a $1.3B global manufacturer, 1,500+ endpoints, and a global AI enablement program reshaping how the company works. I'm a founding member of Atlanta United, I co-run a consulting practice with my wife, and I co-own our family's automotive shop. Whether it's a service desk, a paper-bound workflow, or a manual gearbox, the principle is the same: understand how it truly works, unite the team and leadership behind a shared vision, then lead the change that delivers measurable results.
Numbers from real environments: multi-site operations, transformation programs, and an AI enablement program with lasting, measurable adoption.
// Metrics drawn from transformation & operations leadership across Reliance Worldwide Corporation (RWC), Trulite & prior roles.
Six places I've repeatedly turned technology and operations into outcomes leadership can measure.
Partnering with executive leadership to align technology and process investment with business priorities, cost objectives, and growth plans.
Standing up AI programs with governance, adoption, and measurable ROI, including 85% adoption in 6–12 months and $75K+ in annual cost avoided.
Replacing manual, paper-based work with digital workflows and standardized operating models that deliver a 70% faster turnaround time and 65% fewer process errors.
Running multi-site environments that stay stable, secure, and measurable, with standardized ITSM, ~19% fewer tickets, and delivery built to scale.
Integrating acquired systems, teams, and operations into one operating model, from the Engauge / Moxie merger to financial-systems consolidation.
Leading through influence across operations, HR, finance, and the C-suite, and managing vendors and OpEx/CapEx budgets accountable to the business.
A track built on multi-site operations, transformation, and integration work.
Business and technology partner to executive leadership across a $1.3B global manufacturer, driving process standardization, enterprise modernization, and a global AI enablement program (85% adoption, $75K+ avoided). Delivered major facility buildouts including a 119,000 sq. ft. distribution center.
Scaled the technology operating model for a fast-growing agency, delivering workflow automation, governance, and modern workplace technology across a Mac-first environment, while owning OpEx and CapEx.
Led a paper-to-digital transformation across 19+ manufacturing and distribution sites, cutting turnaround time by 70%, reducing process errors by 65%, and eliminating 90% of paper storage & waste, plus a 20% cut in production downtime.
Integrated financial systems onto BCG enterprise platforms (Oracle, Infor) and standardized global IT policy with 100% compliance across U.S. and European operations.
Standardized help desk operations for 200+ users, cutting average incident response time 15% while lifting end-user satisfaction.
Key leader in the Engauge / Moxie merger, integrating systems and operations into a single standardized model on ServiceNow ITSM.
The entrepreneurial side of the brand, where strategy and cars each get their own outlet.
A boutique consultancy I co-lead with my wife, spanning strategy, operations, data, and brand, helping small and mid-size organizations run and grow smarter.
cyphersomatic.com →Co-Founder & Co-Owner of our family's performance automotive shop in Fayetteville, GA. Locally owned and operated, built on being knowledgeable, cutting-edge, honest, and friendly.
yairacing.com →I'm always open to conversations about technology leadership roles, consulting engagements, or building something new. If any of this resonates, reach out.